Build the AI workforce of tomorrow

Our approach

We believe that conversations are at the heart of building long-lasting customer relationships. That's why we've designed our AI agents to be more than just efficient. They are conversational, useful, empathetic, and authentic. Our platform empowers businesses to redefine what's possible in customer relationships—all with the efficiency and scale of AI.

Our customers

Sendbird is the engine behind meaningful connections for 6 billion people worldwide, powering 7 billion conversations every month. Our platform supports leaders across a diverse range of industries, including delivery & rideshare, e-commerce & retail, healthcare, travel & hospitality, and financial services.

Our belief

We believe in a future where AI unlocks human potential across all facets of life. We envision an A2A (Agent-to-Agent) world where AI agents connect businesses and individuals, empowering them to achieve more than ever before. It’s a future where the impossible becomes possible, and human achievement is no longer bound by time and cognitive load.

2013

Founded

$220m+

Funding

300m+

Monthly active users

7b+

Monthly messages

Our 7 core values

Endless tenacity

We don’t stop at obstacles. We adapt, solve, and persist until the job is completely done in a remarkable way.

Customers first

We succeed only if our customers do. Their needs come before our personal preferences, plans, or egos.

Drive velocity

Set clear directions, move fast, and stay fast. Velocity compounds.

Always raise the bar

Good is the enemy of great. We keep learning, pushing ourselves, and striving to exceed even our own highest standards of quality.

High-agency & exothermic leadership

We take responsibility, drive action, and energize everyone around us. Leadership is a habit, not a title.

Own collective outcomes

I own the success of the entire team. I fix problems we didn’t create, I help others without being asked, and I do whatever it takes to ensure our entire group wins.

Global citizenship

We build with a global mindset. We respect diverse cultures, think beyond borders, and consider the broader impact of our decisions. We act locally, but with the awareness and responsibility of a connected world.