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Sendbird

Building the future of customer communication with AI, chat messaging, and more!

Sendbird is an AI agent and communication solutions platform for AI and human interactions for customer service using in-app chat, SMS, WhatsApp, and more.

Emmanuel Delorme

Agentic AI Marketer
Sendbird Business Messaging wins API World’s award for Best Communications API

The recognition of our communication API celebrates our commitment to empowering businesses with powerful business communication tech.

Shweta Joshi

Content Marketing Specialist
Guardrails for Gen AI: A Perspective from Davos

Read Sendbird CEO’s perspective about guardrails for generative AI based on his perspective from the World Economic Forum in Davos.

John S. Kim

CEO & Co-Founder of Sendbird
2023: Revolutionizing customer communication with in-app CPaaS services

How Sendbird helped customers achieve success in 2023 with innovative new customer communications products and developer experience upgrades - and what’s ahead for 2024.

Jack Wei
Sendbird awarded Best in Communications APIs

We are thrilled to announce that Sendbird has been honored with a 2023 API Award in the Best in Communications APIs category.

Caroline Dangson
Must-know facts about Sendbird: A leading communications API platform

What you need to know about Sendbird features, Sendbird pricing, Sendbird products, and more.

Shailesh Nalawadi

Head of Product Management
Chat API pricing: What to know about the top options

Everything decision-makers need to know about chat APIs and how chat API pricing, and Sendbird pricing specifically, stacks up among the top options.

Caroline Dangson
Braze selects Sendbird as official technology partner for in-app messaging

There is no shortage of multi-channel marketing hubs in the world, but one that consistently gets top marks for innovation is Braze. It’s also a customer engagement platform used by many of Sendbird's customers.

Sooduck Chung

Head of Partnerships
Everything your team needs to know to get started with Sendbird

What you need to know about using Sendbird to build messaging into your app.

Isabelle Hahn
New report shows that consumers regularly miss brand communications

Half of all consumers say they miss or ignore business communications regardless of the channels they use.

Caroline Dangson
2023 GameChanger Visionary Award Winner: Sendbird

The GameChanger Awards recognize and celebrate customers who leverage Gainsight products to elevate customer success, productxperience, and community

Jack Wei
Superior customer experience in action: Achievements of a customer experience team

Examples of Sendbird's customer experience team providing white glove customer service to increase user engagement and drive revenue.

Bryan Bui