Get a demo of Sendbird business messaging
Increase efficiency across marketing, operations, and support with unified messaging software for app, SMS, push, and WhatsApp—easily integrable into your stack.
Porter saved 30% on SMS with Sendbird
Business challenge
Porter faced challenges in effectively communicating with its driver-partner base, sending 10 million monthly messages that often went unread, leading to more customer support queries and higher costs.
Results
"Sendbird has proven to be very helpful in significantly increasing engagement for notifications. We have been able to achieve higher conversions along with greater savings on our SMS communications. The successful integration of notification solutions into the system has seen a surge in our brand-to-user communications."
Apurva Shetty | Product Manager at Porter
75%
message open rate
96%
message delivery rate
30%
cost savings moving off SMS
Send customer messages in seconds
Streamline operations, reduce message volumes, and improve customer experience with mobile channel sequencing.
Personalize your notifications
Design media-rich, business messages with a no-code notification builder for bulk or individual messages.
Reach customers on any channel
Include your app, push, whatsApp, and SMS to your channel mix to reach any customer.
Boost open rates & save big
Prioritize your app and push notifications to increase engagement and save on SMS and WhatsApp Costs.
TRUSTED BY 4,000+ APPS GLOBALLY
