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Introducing Sendbird Business Messaging: The best omnichannel messaging platform

Discover how Sendbird Business Messaging blends high-performing and cost-effective communication channels in one omnichannel messaging platform.

Chase Kim

Agentic AI Product Manager
Claude vs ChatGPT: Sendbird introduces Anthropic’s latest Claude 3 Sonnet

Sendbird introduces Anthropic’s latest Claude3 Sonnet

Jerry Jeon

Software Engineer
A Beginner's Guide to Easily Implementing Sendbird's AI Chatbot

In this blog, we will explore the onboarding process that facilitates easy access to Sendbird's AI chatbot, even for those without any coding expertise

Sanghee Lee

General Manager, APAC
Sendbird adds Upstage's Solar LLM to its generative AI offering

Sendbird announces integration with Upstage.ai’s Solar LLM for global AI advancement of autonomous customer assistance.

Caroline Dangson
Introducing Sendbird’s no code AI chatbot solution: Create a custom GPT for your website in minutes

Discover how to create a smarter AI chatbot solution and launch a custom GPT on your website in minutes with no code. Discover powerful LLM features and valuable AI integrations to helpdesk software solutions.

Emmanuel Delorme

Agentic AI Marketer
Next-gen AI customer service: Sendbird's AI chatbot now on AppExchange

Discover the best AI customer service solution on Salesforce AppExchange. Learn 5 strong reasons to implement AI customer support today - and how to do it.

Ysabel Villamor
Guide to Building the Best Restaurant Chatbot

In the dynamic landscape of the restaurant industry, the adoption of digital solutions is key to enhancing operational efficiency and customer satisfaction. A restaurant chatbot stands out as a pivotal tool in this digital transformation, offering a seamless interface for customer interactions. This guide explores the intricacies of developing a restaurant chatbot, integrating practical insights and internal resources to ensure its effectiveness.

Kevin Chen
A Guide to Omnichannel Messaging with AI Chat Widgets

In the realm of digital customer engagement, the emphasis on creating seamless interactions across various platforms has led to the widespread adoption of omnichannel messaging strategies. By integrating these strategies within chat widgets, businesses are able to enhance customer experience and drive engagement more effectively.

Kevin Chen
How to build conversational forms with an AI chat widget

In the evolving landscape of digital interaction, the significance of user engagement within conversational forms cannot be overstated. These innovative forms, powered by AI chat widgets, are redefining the way businesses gather information, offering a more interactive and personalized user experience. Studies show that forms simulating a natural conversation have a 40% higher completion rate compared to traditional forms. This article explores the journey of creating an effective conversational form, emphasizing user engagement, design elements, best practices, and optimization strategies for AI chat widgets.

Kevin Chen
Introducing 8 new features for the Sendbird in-app notification platform

Discover how a customer engagement manager can boost mobile customer engagement with analytics, webhooks, optimized organization, and more.

Chase Kim

Agentic AI Product Manager
How to use a chatbot to drive digital customer engagement

In the rapidly evolving digital landscape, customer engagement has become a cornerstone of business success. Chatbots, empowered by generative AI, have transformed into pivotal tools for fostering this engagement. This article delves into the essence of chatbots, their critical role in digital customer engagement, the revolutionary impact of generative AI in this domain, and practical guidelines for selecting and implementing the right chatbot solution. We also look ahead at the future of chatbot technology.

Sanghee Lee

General Manager, APAC
A Concise Guide to Recruitment Chatbots in 2024

How can AI chatbot assist talent search

Chong Bu Won

Technical Program Manager