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Announcing Chat SDK v4 & UIKit v3 for faster, more customizable chat

We’re happy to announce the release of 3 new developer-friendly Sendbird Chat SDKs and a completely rearchitected UIKit! We made these enhancements to improve the experience of developers building modern, feature-rich chat in web and mobile applications.

Emmanuel Delorme

Agentic AI Marketer
Context is king in customer service: Sendbird Desk internal notes support smarter customer conversations

Agents using Sendbird Desk are now able to write and leave notes within a chat support ticket. This helps agents share important information that adds context to the chat support ticket within the same ticket thread. These internal Notes are only visible to Sendbird Desk agents and admins; they are not visible to the customer. Internal notes can help share important information with other agents who might be assigned to the ticket if it is reopened.

Caroline Dangson
Sendbird streamlines push notifications testing with a new developer tool

Troubleshoot and determine the root cause of delivery issues for push notifications. Save valuable development time with the new push notifications tester tool.

Emmanuel Delorme

Agentic AI Marketer
Introducing offline messaging, a push notification tester tool, and message threading

The new launch for Sendbird chat includes built-in offline messaging, a push notification tester tool, and message threading. Devs can build a feature-rich chat experience and save time.

HARRY DHALIWAL
Introducing Sendbird FAQ Bot for Desk

We’re excited to announce the launch of our own native FAQ Bot for Sendbird Desk. Sendbird Desk customers could previously integrate their own custom or third-party bot with Sendbird Desk, but now they don’t have to.

Caroline Dangson
Introducing a new video screen share API

We are excited to announce the launch of a new screen share API for web and mobile applications. The API allows participants in a direct call to share their entire screen or a specific window.

Emmanuel Delorme

Agentic AI Marketer
Introducing a new voice and video group calling API to boost customer and social engagement in web and mobile apps

Today, Sendbird is very excited to announce the launch of a new group calling API for high-quality voice and video groups. Group calls add another layer of social interaction in addition to the chat and direct calls APIs.

Emmanuel Delorme

Agentic AI Marketer
Ship beautiful-looking, cross-platform chat faster with Flutter SDK for Sendbird Chat

Flutter is Google’s UI toolkit for building natively compiled applications for Android, iOS, web and desktop — all from a single codebase. It promises to build apps in record time and has quickly become one of the most sought after development platforms and skills amongst modern developers.

Sarang Paramhans

Product Marketer
We made Sendbird UIKit open source — build the chat workflow of your dreams faster

In April 2020 we launched Sendbird UIKit, a flexible development kit made from elegant UI components integrated with the Sendbird Chat SDK that let you build in-app chat in minutes. The Sendbird UIKit is the fastest way to build modern in-app chat experiences anywhere.

Sarang Paramhans

Product Marketer
The launch of open channels with dynamic partitioning, plus message search, and IP whitelisting for Sendbird Chat

Sendbird is committed to creating best-in-class group chat experiences to drive audience engagement in large-scale private and public communities.

Sarang Paramhans

Product Marketer
Sendbird Calls introduces web browser quick start access, recording notifications, chat integration, and more

Today we are excited to announce new standout features for Sendbird Calls, including the integration of call events in chat channels, and much more.

Emmanuel Delorme

Agentic AI Marketer
Introducing Supergroup Channel and Advanced Analytics for Sendbird Chat

It’s with great pleasure that Sendbird partners with some of the most innovative brands in the social and online community space. Because they’re working with users to develop the most rewarding large-scale experiences on the internet, we have the opportunity to match their innovation with our own. Together we can push chat to its most creative solutions.

Sarang Paramhans

Product Marketer