The enterprise-grade checklist
Full observability & control
See what your AI is doing and why. Stay in control.
Capability Sendbird Other AI platforms
AI activity trail on every conversation
Version control & rollback
Deployment logs & full audit history
Environment separation (Dev vs. Prod)
Custom safeguards & PII checks
Role-based access control
Region/country-based controls & policy enforcement
Multi-agent architecture for scalability and versatility
Pre-production testing
Test full conversations before your customers ever see them. Reviewed by both AI and humans.
Capability Sendbird Other AI platforms
Flagged hallucination & risky responses
One-click fix to convert conversation to knowledge & create test sets
Human-grade AI agent scorecards
Environment separation (Dev vs. Prod)
AI suggestions for refinements
Infrastructure backbone
Scale your AI with confidence — secure, compliant, and built for enterprise.
Capability Sendbird Other AI platforms
SOC 2 Type II, HIPAA, GDPR compliance
Global-scale communication infrastructure
Billions of conversations processed every month
Multilingual support at enterprise scale