Got questions about Sendbird? Call +1 463 225 2580 and ask away. 👉
Got questions about Sendbird? Call +1 463 225 2580 and ask away. 👉
Bg mob

How to choose
an enterprise-grade AI agent

Sendbird was built for the teams who ask the hard questions.

Enterprise-grade isn’t a buzzword, it’s a standard.
You need traceability, observability, and control at every step of the AI lifecycle. We built Sendbird AI to set the bar, and give your team the confidence to move fast without compromising trust.

The enterprise-grade checklist

Full observability & control

See what your AI is doing and why. Stay in control.

Capability Sendbird Other AI platforms

AI activity trail on every conversation

Version control & rollback

Deployment logs & full audit history

Environment separation (Dev vs. Prod)

Custom safeguards & PII checks

Role-based access control

Region/country-based controls & policy enforcement

Multi-agent architecture for scalability and versatility

Pre-production testing

Test full conversations before your customers ever see them. Reviewed by both AI and humans.

Capability Sendbird Other AI platforms

Flagged hallucination & risky responses

One-click fix to convert conversation to knowledge & create test sets

Human-grade AI agent scorecards

Environment separation (Dev vs. Prod)

AI suggestions for refinements

Infrastructure backbone

Scale your AI with confidence — secure, compliant, and built for enterprise.

Capability Sendbird Other AI platforms

SOC 2 Type II, HIPAA, GDPR compliance

Global-scale communication infrastructure

Billions of conversations processed every month

Multilingual support at enterprise scale

Ask 5 questions
to vet an AI agent

Enterprise teams choose Sendbird for a reason.