AI agent integrations
Connect Sendbird AI agent to your customer service tech stack.
Keep your support workflow intact.
Connect the Sendbird AI agent to the entire Salesforce suite, leveraging Salesforce Knowledge to train the AI agent, utilizing live chat for customer engagement. This integration facilitates seamless hand-offs to human agents.
- Agent handoff
- Knowledge management
Connect Zendesk Chat and Knowledge with the Sendbird AI Agent for a smooth AI agent to human agent handoff. Centralize customer issues across both platforms and enhance AI accuracy by leveraging Zendesk Knowledge for training.
- Agent handoff
- Knowledge management
Integrate Sprinklr with Sendbird AI Agent for frictionless AI-to-human handoff and knowledge training. Automatically route conversations from AI directly to human agents. Deliver accurate, context-aware answers by training the AI on your Sprinklr knowledge base.
- Agent handoff
- Knowledge management
Connect to Freshworks to centralize conversations and customer issues, facilitating seamless agent hand-off.
- Agent handoff
- Knowledge management
Connect the AI agent to Confluence for training, using its content as a knowledge source.
- Knowledge management
Connect the AI agent to Notion for training, using its content as a knowledge source. Knowledge is automatically synced to ensure the AI agent always has access to the most up-to-date information
- Knowledge management
Connect the AI agent to Google Drive for training, using its content as a knowledge source. Knowledge is automatically synced to ensure the AI agent always has access to the most up-to-date information.
- Knowledge management
Native integration with our first-party support software.
- Agent handoff
Connect to Intercom to centralize conversations and customer issues, facilitating seamless agent hand-off.
- Agent handoff
- Knowledge management
