Why Sendbird AI?
The 5 reasons to choose
Sendbird AI agent.
The AI agent that doesn’t just support, it delights.
01
Omnipresent AI: Be everywhere your customers are, and remember them.
02
Unified platform: AI agents & human agents, built to work as one team.
03
Proactive AI support: Solve problems before customers reach out.
04
Enterprise-grade AI trust: Full observability and control across the AI lifecycle.
05
Best in class AI performance: Faster, smarter, and measurably more accurate.
Other AI shows up.
Sendbird shows up with memory.
Most AI shows up, but treats each channel like a separate conversation. Sendbird carries memory across web, app, SMS, email, WhatsApp, and voice.
Other tools stitch things together. Sendbird builds as one.
Most AI bolts onto outdated helpdesks. You pay for AI and human seats, yet still get broken support.
Sendbird unifies AI and Desk into one seamless platform: AI-first, human-ready. The Desk? It’s free.
Everyone else makes your customer wait. Sendbird solves it first.
Most AI sends a one-way alert and calls it “proactive.” Sendbird holds the conversation, answers follow-ups, and resolves the issue — all in one thread.
Other AI builds on hope. Sendbird builds, tests, and improves.
Most AI lacks observability, even fewer offer control. Sendbird gives you both – with audit trails, version control, and safeguards at every stage of the AI lifecycle.
Other AI promises impact. Sendbird proves it.
Most AI sounds good on paper, until it meets real-world volume. Sendbird powers over 7 billion conversations every month. Our numbers speak for themselves
