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Product release
Confluence now supported as a knowledge source

Confluence now supported as a knowledge source

Feb 4, 2025
Confluence now supported as a knowledge source

Your teams already capture critical processes, product details, and internal knowledge in Confluence. Now, your AI agents can tap directly into that content — staying up-to-date without manual uploads or syncing.
With Confluence connected, your AI agents:

  • Pull answers directly from live Confluence pages, no manual uploads.
  • Stay up-to-date with your latest policies, product info, and internal processes.
  • Handle complex questions by tapping into detailed internal documentation.
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Confluence joins our growing list of supported knowledge sources, including website URLs, direct file uploads, text snippets, Salesforce, and Zendesk knowledge base. Now available on Sendbird AI agent for customer service.